Crisis Communication
What crisis communication means
Managing communication during a crisis.
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Worked example
One question from this skill's own question bank, shown with its full working.
A crisis is
- a serious event that threatens an organisations reputation or operations
- a normal quiet day
- a staff lunch
- a holiday
Working: Crises demand fast, careful communication to limit harm.
Curriculum and exam alignment
Curriculum notes are a general guide to where this work normally sits. Always check the syllabus your school or examination body is currently using.
Related skills
Other Communication & Media Relations skills in Public Relations, at the same point in the course.
Other Public Relations topics
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Practise crisis communication
6 questions with a worked answer after every attempt, and a SmartScore that tracks how close you are to mastery.