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DigiTransact Mastermind

Contact the team

One form, and a person on the editorial team reads what comes through it. Choose what your message is about so it reaches the right place quickly.

Written and checked by the editorial teamBy DigiTransact Mastermind editorial teamLast reviewed

Next review due .

Send a message

How can we help?

Questions about the platform, your account, billing or anything not covered elsewhere.

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We use what you send only to answer you and to fix the content you point at. Nothing you write here is published without asking you first.

What to expect

  • We aim to acknowledge every message within three working days.
  • Content corrections are handled first. The full process is on report a content correction.
  • We reply to the email address you give us and nowhere else.
  • We do not add you to a mailing list, and we do not pass your details to anyone.

Faster routes for common things

Something on a page is wrongUse the correction form so it reaches the editorial queue directly.You are enquiring for a schoolClass accounts, teacher dashboards and school pricing are set out here.A question about plans or paymentCurrent prices and what each plan includes.You want a subject or course addedSuggest it and vote on what other people have asked for.You want to review our contentWhat the reviewer roles involve before you get in touch.You want to share a success storyWhat we need, and the consent we ask for before publishing anything.

Who you are writing to

Messages go to the DigiTransact Mastermind editorial team, the product team at DigiTransact AI. What that byline covers, and which specialist reviewer roles are still open, is set out on authors and reviewers.

Postal address and telephone

Placeholder — awaiting verification

A published telephone number, postal address and registered company details are not shown here yet. They will be added once confirmed, rather than published in an approximate form.

Until then the form above is the reliable route to the team, and the operating company’s own site is digitransactai.com.

What we do with what you send

We use your message and your email address to answer you and to fix whatever you pointed at. We do not publish anything you send without asking you first, and we do not use it for marketing. The wider position is in the privacy policy.

Questions people ask about contacting us

How do I contact DigiTransact Mastermind?

Use the form on the contact page and choose what your message is about. It reaches the editorial team, who reply to the address you give. A published telephone number and postal address will be added once those details are confirmed.

How long will a reply take?

We aim to acknowledge messages within three working days. Content corrections are prioritised and we aim to resolve those within ten working days.

Before you write

AboutAbout DigiTransact MastermindWho runs the platform and what is on it.ProcessHow we review contentWhich content a person has read before publication.CorrectionsReport a content correctionThe quickest route for an error on a page.PolicyEditorial policyThe standards we answer to.AIHow we use AI and where it falls shortUseful context if the tutor gave a poor answer.SchoolsDigiTransact Mastermind for schoolsClass accounts, dashboards and school pricing.